Privacy policy

6ix IT Solutions ("we", "us") is committed to protecting the personal information of visitors to this website and of our clients. This policy explains what we collect, why, and how it's handled, consistent with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

When you submit our contact or service request form, we collect the information you provide: your name, company, email address, phone number (if provided), and the details of your request.

Like most websites, our hosting provider may automatically log basic technical information such as IP address, browser type, and pages visited, for security and operational purposes.

How we use your information

• To respond to your inquiry or service request
• To communicate with you about services you've requested
• To operate, secure, and improve this website

We do not sell your personal information. We do not use your contact details for marketing lists you didn't ask to join.

How your information is shared

Form submissions are processed by our website hosting and form provider (Netlify) and delivered to our business email. We may use service providers (such as email and hosting platforms) that process data on our behalf; these providers may store data outside of Canada, including in the United States. We do not otherwise share your personal information with third parties except where required by law.

Retention

We keep inquiry information only as long as needed to respond to and manage the business relationship, and to meet legal or accounting obligations.

Client information and confidentiality

In the course of providing IT services, we may access client systems and data. We treat all client information as confidential, access it only as required to deliver agreed services, and protect it using appropriate technical and organizational safeguards. Specific handling terms are set out in client agreements.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal retention requirements. To make a request, contact us through the contact page.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.

Contact

Questions about this policy can be sent through our contact page.